As your ride is shared, it will depart within 5 minutes of the scheduled pick up time. We would suggest you either cancel the ride (see 'how to cancel a ride') or contact us through the Help Button on the website or in the web application.
Articles in this section
- What is the maximum number of riders per vehicle?
- How do I contact Moses customer services?
- How do I provide feedback?
- How do I update my account details?
- How do I create an account?
- Can I order my own Taxi using your service?
- How do I find the pick up location?
- How do I find out who I am sharing with?
- What if the Taxi is late or cancels the ride?
- What if I am late?